Emergency Medical Services

Plexitech > Emergency Medical Services

Emergency Response System

The 112 mobile app is a government of India initiative and SilverStar provides a complete end-to-end software solution for the management of this emergency services app. Our solution includes:

Web based emergency management software
Mobile app for drivers of response vehicles
SMS and email alert notification system
Current and historical reports of events
Feedback mechanism for live and post-crisis situation
Records of real-time movement and communication
Bilingual (Hindi and English) mobile app for drivers

It is easy to get started immediately with our easy-to-use administrator tools. With minimal training, managers add vehicles and driver details, ask drivers to download the free UT112 app, and begin managing emergency information in real-time. Upon receiving an emergency call – as soon as a responder enters incident details – it is easy to start resource (vehicle/ambulance)planning, update and edit this information at any time.

Advantages of the SilverStar Emergency Response 112 Mobile App System:

Commanders get search functionalities to manage incidents effectively with the shortest possible time lapse
Commanders can view dispatched, current, and completed incidents on one screen – to make effective decisions
Check and track live vehicle on a map, this visual element makes dispatch easier
Send messages from the dispatch screen to the driver app for hand’s free communication that lets the driver focus on driving
Commanders can manage the driver database by easily adding, editing or deleting drivers
Driver activity reports include a report of current logged-in drivers and driver work hours
Logged-in drivers are visible to dispatchers on a map
User management keeps your data secure with restricted access to various systems
The bi-lingual phone app can be customized to the local state language (as well as English)